There must be ex-WB pilots here.
Have you had problems cancelling your account at IEN?
They've made it easy to create and modify accounts. But cancelling... No online option, only E-mail or phone/fax.
I've e-mailed them several times to no avail. My account has not been cancelled, I'm still being charged. E-mail has not bounced, though because of the wonderful Internet-mail system I cannot verify it has been received.
Next monday I have to contact my bank for advice to stop these charges. Maybe I just have to cancel my credit-card
(costs me about 10 USD to get a new one).
Would Federal Trace Commission be an appropriate instance to complain or is it for US citizens only?
And thanks for AH/HTC for providing _all_ options in the online account maintenance mode - I mean the normal 'add, change, inquire and delete'